Refund Policy

Effective Date: March 22, 2026

At Zipeey, we strive to provide a smooth and reliable experience for all our users. This Refund Policy outlines the conditions under which refunds may be issued.

1. Order Cancellation
Orders can be cancelled before they are accepted by the vendor.
Once the vendor accepts the order, cancellation may not be possible.
If cancellation is successful, the refund will be processed accordingly.
2. Refund Eligibility

You may be eligible for a refund in the following cases:
Order was not delivered.
Payment was deducted but order was not confirmed.
Wrong or incomplete order was delivered.
Order was cancelled by the vendor or system.
3. Non-Refundable Cases

Refunds may not be provided in the following situations:
Incorrect address or contact details provided by the user.
Failure to receive the order at the time of delivery.
4. Refund Process
Refund requests can be made through the app or by contacting support.
Our team will review the request and may ask for additional details if needed.
Approved refunds will be processed to the original payment method.
5. Refund Timeline
Refunds are usually processed within 5–7 working days after approval.
The actual time may vary depending on your bank or payment provider.
6. Contact Us

If you have any questions or need assistance regarding refunds, please contact us at:
📧 sisodiyadevashish772@gmail.com

Effective Date: March 22, 2026